Important Update: Payment Delays and What You Need to Know

Important Update: Payment Delays and What You Need to Know

Dear Valued Customer,

We want to extend our sincere apologies for the delay you’ve experienced in receiving your payment. We understand how important timely payments are, and we are committed to providing the best service possible.

As part of our ongoing efforts to improve efficiency, we have recently transitioned to a fully automated payment system. This change allows us to streamline processes and ensure that payments are processed as swiftly as possible. However, it also means that we are unable to manually alter or expedite individual transactions.

If you’re currently waiting for a withdrawal, we recommend checking your withdrawal history regularly for updates. If your status is still showing as "processing,"


please rest assured that your payment is on its way. Our automated system is diligently working to complete the process.

Once the status of your withdrawal changes, please feel free to reach out to our support team:

Twitter: Contact us via Twitter @digitstem for quick updates and assistance.

Live Chat: Use the live chat feature available on your dashboard for real-time help from our support team.

Support Email: Send an email to our support team at support@digitstem.com.

Our support hours are from 7 AM to 10 PM to ensure that your queries are addressed promptly

We greatly appreciate your patience and understanding during this time. Your satisfaction is our top priority, and we are continuously working to enhance our services to better serve you.

Thank you for being a valued member of our community.

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