At Digitstem, we are committed to providing you with a seamless experience in accessing your UMM course and associated materials. Here’s a detailed guide on how to access your UMM course, along with solutions to common issues you might encounter.

Accessing Your UMM Course

Upon purchasing the UMM course, you will receive access to valuable resources, including a free affiliate account. Here’s how you can access your UMM course:

1. Check Your Email:

   • After your purchase, you will receive an email containing your affiliate account details. This email includes your username, password, and login instructions.
   • Note: Make sure to check your spam or junk folder if you don’t see the email in your inbox.

2. Log In to Your Affiliate Account:

   • Use the provided username and password to log in to your affiliate account.
   • If you don’t receive the email immediately, it’s important to verify that your email address was entered correctly during checkout and that your checkout process was completed successfully.

3. Verify Your Email Address:

   • Upon first login, you may be prompted to verify your email address. Follow the instructions provided to complete this verification step.

4. Navigate to the E-Learning Section:

   • Once logged in and verified, go to the “E-Learning” section of your dashboard.
   • Here, you will find the UMM course along with any additional bonus courses included with your purchase.

Common Challenges and Solutions

1. Email Not Received

There are several reasons why you might not receive the email containing your login details. Here’s how to address each issue:

• Incorrect Email Address:

  • Ensure that the email address provided during checkout is correct. Typos or errors can prevent the email from being delivered.

• Incomplete Checkout:

  • If your checkout was not completed successfully, your affiliate account may not have been created. This issue is usually rectified automatically within 24 hours. However, if the issue persists, further action may be required.

• Existing Affiliate Account:

  • If you have previously created an affiliate account with Digitstem before purchasing the UMM course, the system might not create a new account. In this case, your access to the course may be linked to your existing account.

2. Contacting Support

If you encounter any issues or do not receive your login details, you can reach out to our support team for assistance:

• Twitter: Contact us via Twitter @digitstem for quick updates and assistance.
• Live Chat: Use the live chat feature available on your dashboard for real-time help from our support team.
• Support Email: Send an email to our support team at support@digitstem.com. Our support hours are from 8 AM to 9 PM to ensure that your queries are addressed promptly.

Additional Tips

• Check for Updates: Sometimes, there might be delays due to system updates or high traffic. Check for any updates from Digitstem that might affect your access.
• Clear Browser Cache: If you experience issues logging in or accessing course materials, try clearing your browser cache or using a different browser.

Conclusion

By following these steps and troubleshooting tips, you should be able to access your UMM course with ease. Should you encounter any difficulties, don’t hesitate to reach out to our support team for assistance. We are here to ensure that your learning experience with Digitstem is smooth and rewarding.

For further assistance or if you have any additional questions, feel free to contact us via the methods mentioned above. Enjoy your UMM course and the journey towards expanding your skills and knowledge!
                                                                        Video Tutorials on how to access the e-learning section